Effective Date: 10/28/2026
"FIT Zoho Sync" (the "App") provides integration services between the Shopify e-commerce platform and Zoho Finance Suite (Books/Inventory). This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
When you install the App, we are automatically able to access certain types of information from your Shopify account:
We also store authentication tokens for Zoho and Gmail/Zoho Mail (if configured) to perform actions on your behalf. These tokens are stored securely in our database.
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Specifically, we use it to:
The App acts as a data bridge. We transmit data directly between Shopify and Zoho Corporation. We do not sell, trade, or otherwise transfer your data to outside parties, except to:
We maintain sync logs (including Order IDs and status messages) for a limited period (typically the last 50 events) to help you troubleshoot issues. We do not retain historical customer PII (Personally Identifiable Information) in our own database; it is transiently processed and stored in your own Zoho account.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, note that your information will be transferred outside of Europe, including to Canada, the United States, and India (Zoho Data Centers).
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
fit.services.on.demand@gmail.com